While The Bump is your central hub for organizing your registry, all purchases, shipping, and returns are handled directly by our retail partners. This ensures you get the fastest service and the most accurate support for your specific items.
How to Start a Return:
Identify the Retailer: Check your registry or the packing slip to see which partner the gift was purchased from (e.g., Amazon, Target, or Crate & Kids).
Visit the Partner Site: Head directly to that retailer’s website or your local store to initiate the return.
Contact Retailer Support: Because they processed the transaction, the retailer’s customer service team is the only one who can access your order details, tracking information, or refund status
The Bump Tip: Don't forget that many of our partners offer extended return windows for registry items—often up to a full year! Check out our Registry Partner Perks guide for more details on each store's policy!
updated 1/21/2026